KAWATAKE INDUSTRY Co., Ltd., based in Saitama Prefecture, Japan, offers a full range of local after-sales service solutions. With years of technical experience and a well-equipped service center, we are ready to become your trusted after-sales partner in Japan.
Why Partner with KAWATAKE INDUSTRY?
■ Skilled and Experienced Technicians
Our team consists of experienced professionals with strong expertise in repairing a wide variety of electronics and electrical appliances. We offer accurate diagnostics and efficient repair services.
■ Well-Equipped and Organized Service Workshop
We maintain a clean, professional workspace with modern diagnostic and repair equipment, following standardized service procedures to ensure consistent quality.
■ Quick Response, Convenient Location
Located in Saitama Prefecture, we are ideally positioned to quickly serve customers across the Tokyo metropolitan area and nearby regions, minimizing downtime and ensuring timely support.
■ High-Quality Customer Service
We act as an extension of your brand, offering polite, knowledgeable communication with end-users—enhancing customer satisfaction and reinforcing your brand reputation.
Our Service Offering
• Establishment and operation of a local after-sales service center in Japan
• Product diagnostics and repair services (in-warranty and out-of-warranty)
• Technical support and FAQ handling
• Management of repair parts and regular service reports
• Dedicated hotline and email support for customers
Flexible Collaboration Models – OEM / Brand Agent / E-commerce Sales Support
Whether you are entering the Japanese market for the first time or looking to enhance your current support system, KAWATAKE INDUSTRY Co., Ltd. can tailor a reliable, efficient service solution to fit your business model.
We are committed to helping you build a trusted, localized after-sales network in Japan—improving your brand image and customer satisfaction.
Let’s work together to grow your brand in Japan.
KAWATAKE INDUSTRY Co., Ltd.
Tel:+81(0)70 2798 8071 Mr.Liu
Email:liu.zhihui@kawatake-jp.com